fit for life far infrared saunas

Purchasing

iStock_000013988826XSmallPurchasing

Once you’ve decided on the model of far infrared sauna you wish to purchase just click on the “Add to Cart” button and you’ll be taken to the checkout page where you can review your order and enter delivery details.

Payments options include PayPal, Credit/Debit Card and Bank Transfer and if you’ve any concerns just give us a call we’ll be more than happy to talk you through the entire process.

Once your order’s been successfully processed you’ll receive confirmation via e-mail, this will include the details of your purchase and preliminary delivery date, delivery is typically 2-3 days from receipt of order but can of course be tailored to your requirement.

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Delivery

Once your order’s been successfully processed you’ll receive confirmation via e-mail, this will include the details of your purchase and preliminary delivery date, delivery is typically 2-3 days from receipt of order but can of course be tailored to your requirement.

Depending on the model you choose your new far infrared sauna will arrive packaged in either two or three boxes, these boxes are substantial in weight and will require 2 or 3 people to carry. Carriage is provided via a third party and it is up to the discretion of the individual delivery driver as to whether they’re prepared to assist with unloading, therefore please do not rely on the delivery driver’s help and ensure that you have suitable manpower at hand to assist.

Installation

Raycare’s far infrared saunas are supplied in pre-fabricated kit form containing clear, concise instructions, assembly is simple, and with nothing other than basic skills the saunas can be installed anywhere in the home. Simply unpack, assemble, plug in to a standard 240 volt 13 amp socket and within 10 minutes you’ll be enjoying the first of what will undoubtedly become an addictive, rewarding experience… you’ll soon wonder how you ever lived without one!

If you’ve any questions regarding delivery or installation then please do not hesitate to contact us.

iStock_000004097354XSmallReturns

Here at Raycare we fully understand your apprehensions when making such a purchase on-line which is why we offer a full money back guarantee, valid for up to 7 days from the delivery date. In the unlikely event that you’re not completely satisfied just return the unused goods in the same condition as received, with no damage to the product and its packaging, and you will be fully reimbursed.

Terms

In the event that the buyer elects to return such goods the buyer shall assume all risk of loss associated with the return including carriage, handling and restocking. The seller reserves the right to refuse to refund any deposit or payment or cancel any payment due and owing until such time as the seller, (a) is in receipt of the goods, (b) has inspected the goods, (c) in the seller’s discretion, has found such goods to be unused and free of all damage, this includes all packaging.

Please note that this in no way affects your statutory rights.